Jacket - Lala Puffer by Rubyyaya

$189.00 AUD

A relaxed fit ensures effortless wear, perfect for layering over tees, dresses, or knitwear. The unique stitch detailing adds texture and visual interest, giving this piece a distinctive, artisanal edge. Designed in Australia and made in India, it blends creative design with quality craftsmanship.

Whether you're heading out for a casual day or looking to elevate a simple outfit, the Funky Cats Jacket delivers comfort, versatility, and standout style in one easy piece.

Casual jacket
Relaxed fit
100% Poly
Stitch detailing
Gentle machine wash
Designed in Australia
Made in India

Pockets
Front zip
Lightly padded
Block print design
Designed in Australia

Care Instructions

Cold hand wash separately. Do not bleach. Line dry. Cool iron.

100% Polyester

Due to the inconsistency in the sizing of women's clothing, we examine each piece individually and resize it accordingly to Australian Sizing. Below is the original tag size and what we believe the Australian size equivalent is.

SIZE	ITAMI SIZES	BUST	WAIST	HIP
XS - 8	0 - XS	89cm	68cm	95cm
S - 10	1 - S	94cm	73cm	100cm
M - 12	2 - M	99cm	78cm	105cm
L - 14	3 - L	104cm	83cm	110cm
XL - 16	4 - XL	111cm	90cm	117cm
2XL - 18\|20

	XS	S	M	L	XL	2XL	3XL
AUS	8	10	12	14	16	18	20
USA	4	6	8	10	12	14	16
UK	8	10	12	14	16	18	20
Bust (cm)	87	92	97	102	107	112	115
Waist (cm)	69	74	79	84	89	94	99
Hip (cm)	95	100	105	110	115	120	125

Domestic Orders

Juicy Secrets uses Australia Post Satchels for all domestic orders:

$13.95 standard delivery
$16.95 express delivery
Signature required upon delivery

Click for full details on shipping.

At Juicy Secrets, we want you to enjoy your shopping experience with us. We understand that sometimes when purchasing online, you and your new garment may not be a perfect match. Our Returns Policy is designed to make returns as easy as possible for you and maintains your guarantees under the Australian Consumer Law (ACL).

Quality is really important to us, so prior to shipment we carefully inspect your order to ensure it meets your expectations. Garments we send are fitted with a temporary security ribbon, containing a tamper-evident security seal and unique serial number so you can be sure your new items haven't been previously worn and returned.

Before removing the security ribbon, please try on and thoroughly check your order to ensure you're happy. Once removed, returns cannot be accepted under any circumstances (unless we agree there’s a manufacture fault).

What items can I return?

We’ll happily refund the return of purchases for requests received within 7 days of delivery, if we’re satisfied after inspection that they:

have been pre-approved for return shipment via the online Returns process on our website,
retain the fitted security ribbon, tamper-free,
retain the manufacturer’s swing tags and accessories,
weren’t worn, washed, altered or contain stains or odours,
weren’t damaged/misused by you in any way (eg. not following washing/care instructions)

or

have a manufacture fault (that we deem is not normal “wear and tear” or a result of damage by you), within 30 days.

Please note, we can’t accept returns if goods do not meet the above conditions or are items that we’re unable to accept for hygiene reasons (unless there’s a major problem), including:

Earrings and Jewellery
Underwear and undergarments
Hats and Hair accessories
Cosmetics and fragrances
Swimwear
Hosiery

How long do I have to submit my return request?

within 7 days of delivery if you've changed your mind, chosen an incorrect size, the item is not as ordered/described or is damaged in transit.
within 30 days of delivery for claims of manufacture fault. Claims beyond 30 days will be reasonably considered, but more likely deemed as normal "wear and tear" as your time in possession progresses.

Please ensure your return items are then delivered to us within 7 days of approval to return.

Are there any charges for returns?

A $10 re-stocking fee per return item is applicable to returns only if you’ve:

chosen an incorrect size,
changed your mind, or
lodged the return claim for any other reason but upon return inspection that reason is rejected.

We will refund the re-stocking fee if you purchase an exchange item of equal or greater value by the time we receive your return and your refund is approved.

How do I return?

Enter your order number and email address on the Submit Online Return page and click "Find your Order."
Follow the screen instructions and select the items you want to return
If approved to return, you will get a confirmation email with shipping guidelines and you can ship your return. If your return claim is rejected, you will receive a notification email.

Please do NOT return items to us unless you complete this process and receive a Return Authorisation (RMA) from us, as we won't be able to process your return and it'll be rejected.
We recommend using Registered Post or courier for all return shipping so you can track your return.
You're responsible for the risk and cost of all return shipping if your return is due to change of mind or choosing an incorrect size.
You're responsible for the risk and cost of shipping back to you, any returns that we reject.

How soon will I get my refund?

Once your return is received and inspected, we'll send you an email to notify you that we've received your returned item. We'll also notify you of the approval or rejection of your return.

For approved returns, refunds (less any re-stocking fee applicable) will be applied to the original method of payment within 7 days of receipt of returned goods. Any shipping charges you paid on your initial order are non-refundable, unless we accept the reason for return was beyond your control.

Need more help?

Check out our FAQ's page here, or email us here with your full name and order number and we'll be pleased to assist you.

Submit Return Request

Updated: September 30, 2021.

Jacket - Daisy Duke Olive by Rubyyaya

$189.00 AUD

A relaxed fit ensures effortless wear, perfect for layering over tees, dresses, or knitwear. The unique stitch detailing adds texture and visual interest, giving this piece a distinctive, artisanal edge. Designed in Australia and made in India, it blends creative design with quality craftsmanship.

Whether you're heading out for a casual day or looking to elevate a simple outfit, the Funky Cats Jacket delivers comfort, versatility, and standout style in one easy piece.

Casual jacket
Relaxed fit
100% Poly
Stitch detailing
Gentle machine wash
Designed in Australia
Made in India

Pockets
Front zip
Lightly padded
Block print design
Designed in Australia

Care Instructions

Cold hand wash separately. Do not bleach. Line dry. Cool iron.

100% Polyester

Due to the inconsistency in the sizing of women's clothing, we examine each piece individually and resize it accordingly to Australian Sizing. Below is the original tag size and what we believe the Australian size equivalent is.

SIZE	ITAMI SIZES	BUST	WAIST	HIP
XS - 8	0 - XS	89cm	68cm	95cm
S - 10	1 - S	94cm	73cm	100cm
M - 12	2 - M	99cm	78cm	105cm
L - 14	3 - L	104cm	83cm	110cm
XL - 16	4 - XL	111cm	90cm	117cm
2XL - 18\|20

	XS	S	M	L	XL	2XL	3XL
AUS	8	10	12	14	16	18	20
USA	4	6	8	10	12	14	16
UK	8	10	12	14	16	18	20
Bust (cm)	87	92	97	102	107	112	115
Waist (cm)	69	74	79	84	89	94	99
Hip (cm)	95	100	105	110	115	120	125

Domestic Orders

Juicy Secrets uses Australia Post Satchels for all domestic orders:

$13.95 standard delivery
$16.95 express delivery
Signature required upon delivery

Click for full details on shipping.

At Juicy Secrets, we want you to enjoy your shopping experience with us. We understand that sometimes when purchasing online, you and your new garment may not be a perfect match. Our Returns Policy is designed to make returns as easy as possible for you and maintains your guarantees under the Australian Consumer Law (ACL).

Quality is really important to us, so prior to shipment we carefully inspect your order to ensure it meets your expectations. Garments we send are fitted with a temporary security ribbon, containing a tamper-evident security seal and unique serial number so you can be sure your new items haven't been previously worn and returned.

Before removing the security ribbon, please try on and thoroughly check your order to ensure you're happy. Once removed, returns cannot be accepted under any circumstances (unless we agree there’s a manufacture fault).

What items can I return?

We’ll happily refund the return of purchases for requests received within 7 days of delivery, if we’re satisfied after inspection that they:

have been pre-approved for return shipment via the online Returns process on our website,
retain the fitted security ribbon, tamper-free,
retain the manufacturer’s swing tags and accessories,
weren’t worn, washed, altered or contain stains or odours,
weren’t damaged/misused by you in any way (eg. not following washing/care instructions)

or

have a manufacture fault (that we deem is not normal “wear and tear” or a result of damage by you), within 30 days.

Please note, we can’t accept returns if goods do not meet the above conditions or are items that we’re unable to accept for hygiene reasons (unless there’s a major problem), including:

Earrings and Jewellery
Underwear and undergarments
Hats and Hair accessories
Cosmetics and fragrances
Swimwear
Hosiery

How long do I have to submit my return request?

within 7 days of delivery if you've changed your mind, chosen an incorrect size, the item is not as ordered/described or is damaged in transit.
within 30 days of delivery for claims of manufacture fault. Claims beyond 30 days will be reasonably considered, but more likely deemed as normal "wear and tear" as your time in possession progresses.

Please ensure your return items are then delivered to us within 7 days of approval to return.

Are there any charges for returns?

A $10 re-stocking fee per return item is applicable to returns only if you’ve:

chosen an incorrect size,
changed your mind, or
lodged the return claim for any other reason but upon return inspection that reason is rejected.

We will refund the re-stocking fee if you purchase an exchange item of equal or greater value by the time we receive your return and your refund is approved.

How do I return?

Enter your order number and email address on the Submit Online Return page and click "Find your Order."
Follow the screen instructions and select the items you want to return
If approved to return, you will get a confirmation email with shipping guidelines and you can ship your return. If your return claim is rejected, you will receive a notification email.

Please do NOT return items to us unless you complete this process and receive a Return Authorisation (RMA) from us, as we won't be able to process your return and it'll be rejected.
We recommend using Registered Post or courier for all return shipping so you can track your return.
You're responsible for the risk and cost of all return shipping if your return is due to change of mind or choosing an incorrect size.
You're responsible for the risk and cost of shipping back to you, any returns that we reject.

How soon will I get my refund?

Once your return is received and inspected, we'll send you an email to notify you that we've received your returned item. We'll also notify you of the approval or rejection of your return.

For approved returns, refunds (less any re-stocking fee applicable) will be applied to the original method of payment within 7 days of receipt of returned goods. Any shipping charges you paid on your initial order are non-refundable, unless we accept the reason for return was beyond your control.

Need more help?

Check out our FAQ's page here, or email us here with your full name and order number and we'll be pleased to assist you.

Submit Return Request

Updated: September 30, 2021.

Top - Lala Shirt by Rubyyaya

$159.95 AUD

The casual silhouette takes on sophisticated charm through the refined mandarin collar and considered V-neckline. The Rubyyaya Lala Shirt is crafted in luxurious viscose satin that drapes beautifully against the skin, while gold shank buttons add an artisanal touch to the full-length sleeves. Layer it open over a camisole with denim or button up and tuck into tailored trousers for those perfect coastal afternoons.

• Casual shirt shape
• Gold shank button
• Mandarin collar
• V-neckline
• Full length sleeve
• Viscose satin
• Gentle machine wash
• Designed in Australia

Please use the following guide to help you decide which size to buy. Values given are body measurements. To help you choose the best size, we recommend that you compare the measurements with your own.

Chest: Measure the circumference of your chest. Place one end of the tape measure at the fullest part of your bust, wrap it around (under your armpits, around your shoulder blades, and back to the front) to get the measurement.

Waist: Measure the circumference of your waist. Use the tape to circle your waist (sort of like a belt would) at your natural waistline, which is located above your belly button and below your rib cage. (If you bend to the side, the crease that forms is your natural waistline.) Don’t suck in your stomach, or you’ll get a false measurement. If you generally wear your clothes below your waist, take that measurement as well.

Hips: Measure the circumference of your hips. Start at one hip and wrap the tape measure around your rear, around the other hip, and back to where you started. Make sure the tape is over the largest part of your buttocks. Because making sure the tape is level back there can be hard, try to do it in front of a mirror.

SIZE	BUST(cm)	WAIST(cm)	HIP(cm)
XS/8	89-93	66-70	94-98
S/10	94-98	71-75	99-103
M/12	99-103	76-80	104-108
L/14	104-108	81-85	109-113
XL/16	109-115	86-92	116-120
XXL/18-20	116-125	93-102	126-130
XXXL/20-22	126-135	103-112	136-140
XXXXL/22-24	136-145	113-122	146-150

	XS	S	M	L	XL	2XL	3XL
AUS	8	10	12	14	16	18	20
USA	4	6	8	10	12	14	16
UK	8	10	12	14	16	18	20
Bust (cm)	87	92	97	102	107	112	115
Waist (cm)	69	74	79	84	89	94	99
Hip (cm)	95	100	105	110	115	120	125

Domestic Orders

Juicy Secrets uses Australia Post Satchels for all domestic orders:

$13.95 standard delivery
$16.95 express delivery
Signature required upon delivery

Click for full details on shipping.

At Juicy Secrets, we want you to enjoy your shopping experience with us. We understand that sometimes when purchasing online, you and your new garment may not be a perfect match. Our Returns Policy is designed to make returns as easy as possible for you and maintains your guarantees under the Australian Consumer Law (ACL).

Quality is really important to us, so prior to shipment we carefully inspect your order to ensure it meets your expectations. Garments we send are fitted with a temporary security ribbon, containing a tamper-evident security seal and unique serial number so you can be sure your new items haven't been previously worn and returned.

Before removing the security ribbon, please try on and thoroughly check your order to ensure you're happy. Once removed, returns cannot be accepted under any circumstances (unless we agree there’s a manufacture fault).

What items can I return?

We’ll happily refund the return of purchases for requests received within 7 days of delivery, if we’re satisfied after inspection that they:

have been pre-approved for return shipment via the online Returns process on our website,
retain the fitted security ribbon, tamper-free,
retain the manufacturer’s swing tags and accessories,
weren’t worn, washed, altered or contain stains or odours,
weren’t damaged/misused by you in any way (eg. not following washing/care instructions)

or

have a manufacture fault (that we deem is not normal “wear and tear” or a result of damage by you), within 30 days.

Please note, we can’t accept returns if goods do not meet the above conditions or are items that we’re unable to accept for hygiene reasons (unless there’s a major problem), including:

Earrings and Jewellery
Underwear and undergarments
Hats and Hair accessories
Cosmetics and fragrances
Swimwear
Hosiery

How long do I have to submit my return request?

within 7 days of delivery if you've changed your mind, chosen an incorrect size, the item is not as ordered/described or is damaged in transit.
within 30 days of delivery for claims of manufacture fault. Claims beyond 30 days will be reasonably considered, but more likely deemed as normal "wear and tear" as your time in possession progresses.

Please ensure your return items are then delivered to us within 7 days of approval to return.

Are there any charges for returns?

A $10 re-stocking fee per return item is applicable to returns only if you’ve:

chosen an incorrect size,
changed your mind, or
lodged the return claim for any other reason but upon return inspection that reason is rejected.

We will refund the re-stocking fee if you purchase an exchange item of equal or greater value by the time we receive your return and your refund is approved.

How do I return?

Enter your order number and email address on the Submit Online Return page and click "Find your Order."
Follow the screen instructions and select the items you want to return
If approved to return, you will get a confirmation email with shipping guidelines and you can ship your return. If your return claim is rejected, you will receive a notification email.

Please do NOT return items to us unless you complete this process and receive a Return Authorisation (RMA) from us, as we won't be able to process your return and it'll be rejected.
We recommend using Registered Post or courier for all return shipping so you can track your return.
You're responsible for the risk and cost of all return shipping if your return is due to change of mind or choosing an incorrect size.
You're responsible for the risk and cost of shipping back to you, any returns that we reject.

How soon will I get my refund?

Once your return is received and inspected, we'll send you an email to notify you that we've received your returned item. We'll also notify you of the approval or rejection of your return.

For approved returns, refunds (less any re-stocking fee applicable) will be applied to the original method of payment within 7 days of receipt of returned goods. Any shipping charges you paid on your initial order are non-refundable, unless we accept the reason for return was beyond your control.

Need more help?

Check out our FAQ's page here, or email us here with your full name and order number and we'll be pleased to assist you.

Submit Return Request

Updated: September 30, 2021.

Jumper - Brushed Strip Knit Hoodie

$179.00 AUD

Fields Knitwear’s Autumn Winter 2026 collection draws from the quiet beauty of the Australian landscape, translating warmth, texture, and character into timeless wardrobe essentials.

Designed for women who value ease, refinement, and lasting style, each piece balances heritage-inspired craftsmanship with contemporary versatility — ideal for country escapes, layered city dressing, and every moment in between.

From soft statement knits to enduring investment pieces, this collection is made to be lived in, loved, and returned to season after season.

Yarn Group
65% Recycled Polyester
13% Acrylic
13% Nylon
6% Wool
3% Spandex

Care Label
Warm hand wash in mild detergent with like colours
Do not rub
Do not bleach
Warm rinse
Normal spin
Do not tumble dry
Dry flat in shade

For All Women’s Brands

(Measurements in centimetres)

Women’s Body Measurements
Measure	XS / 8	S / 10	M / 12	L / 14	XL / 16	2XL / 18
Bust	80–85	85–90	90–95	95–100	100–105	105–110
Waist	67–72	72–77	77–82	82–87	87–92	92–97
Hips	87–92	92–97	97–102	102–107	107–112	112–117

	XS	S	M	L	XL	2XL	3XL
AUS	8	10	12	14	16	18	20
USA	4	6	8	10	12	14	16
UK	8	10	12	14	16	18	20
Bust (cm)	87	92	97	102	107	112	115
Waist (cm)	69	74	79	84	89	94	99
Hip (cm)	95	100	105	110	115	120	125

Domestic Orders

Juicy Secrets uses Australia Post Satchels for all domestic orders:

$13.95 standard delivery
$16.95 express delivery
Signature required upon delivery

Click for full details on shipping.

At Juicy Secrets, we want you to enjoy your shopping experience with us. We understand that sometimes when purchasing online, you and your new garment may not be a perfect match. Our Returns Policy is designed to make returns as easy as possible for you and maintains your guarantees under the Australian Consumer Law (ACL).

Quality is really important to us, so prior to shipment we carefully inspect your order to ensure it meets your expectations. Garments we send are fitted with a temporary security ribbon, containing a tamper-evident security seal and unique serial number so you can be sure your new items haven't been previously worn and returned.

Before removing the security ribbon, please try on and thoroughly check your order to ensure you're happy. Once removed, returns cannot be accepted under any circumstances (unless we agree there’s a manufacture fault).

What items can I return?

We’ll happily refund the return of purchases for requests received within 7 days of delivery, if we’re satisfied after inspection that they:

have been pre-approved for return shipment via the online Returns process on our website,
retain the fitted security ribbon, tamper-free,
retain the manufacturer’s swing tags and accessories,
weren’t worn, washed, altered or contain stains or odours,
weren’t damaged/misused by you in any way (eg. not following washing/care instructions)

or

have a manufacture fault (that we deem is not normal “wear and tear” or a result of damage by you), within 30 days.

Please note, we can’t accept returns if goods do not meet the above conditions or are items that we’re unable to accept for hygiene reasons (unless there’s a major problem), including:

Earrings and Jewellery
Underwear and undergarments
Hats and Hair accessories
Cosmetics and fragrances
Swimwear
Hosiery

How long do I have to submit my return request?

within 7 days of delivery if you've changed your mind, chosen an incorrect size, the item is not as ordered/described or is damaged in transit.
within 30 days of delivery for claims of manufacture fault. Claims beyond 30 days will be reasonably considered, but more likely deemed as normal "wear and tear" as your time in possession progresses.

Please ensure your return items are then delivered to us within 7 days of approval to return.

Are there any charges for returns?

A $10 re-stocking fee per return item is applicable to returns only if you’ve:

chosen an incorrect size,
changed your mind, or
lodged the return claim for any other reason but upon return inspection that reason is rejected.

We will refund the re-stocking fee if you purchase an exchange item of equal or greater value by the time we receive your return and your refund is approved.

How do I return?

Enter your order number and email address on the Submit Online Return page and click "Find your Order."
Follow the screen instructions and select the items you want to return
If approved to return, you will get a confirmation email with shipping guidelines and you can ship your return. If your return claim is rejected, you will receive a notification email.

Please do NOT return items to us unless you complete this process and receive a Return Authorisation (RMA) from us, as we won't be able to process your return and it'll be rejected.
We recommend using Registered Post or courier for all return shipping so you can track your return.
You're responsible for the risk and cost of all return shipping if your return is due to change of mind or choosing an incorrect size.
You're responsible for the risk and cost of shipping back to you, any returns that we reject.

How soon will I get my refund?

Once your return is received and inspected, we'll send you an email to notify you that we've received your returned item. We'll also notify you of the approval or rejection of your return.

For approved returns, refunds (less any re-stocking fee applicable) will be applied to the original method of payment within 7 days of receipt of returned goods. Any shipping charges you paid on your initial order are non-refundable, unless we accept the reason for return was beyond your control.

Need more help?

Check out our FAQ's page here, or email us here with your full name and order number and we'll be pleased to assist you.

Submit Return Request

Updated: September 30, 2021.

Jumper - Fishermans Rib and Cable

$149.00 AUD

Experience rugged texture and enduring style with the Fisherman's Rib and Cable Pullover, expertly crafted from a thoughtfully blended yarn of recycled polyester, acrylic, nylon, wool, and spandex that has a soft and featherweight handle.

Features a bold fisherman rib and cable knit pattern that creates a striking, artisanal finish.
High mock neck for cozy warmth and modern style.
Relaxed, slightly boxy silhouette with raglan shoulders for a flattering silhouette.
Ribbed cuffs and self-stitch hem lend structure and a refined finish.
Composition
65% Recycled Polyester, 13% Acrylic, 13% Nylon, 6% Wool, 3% Spandex

Care Instructions
Warm hand wash in mild detergent with like colours.
Do not rub.
Do not bleach.
Warm rinse.
Normal spin.
Do not tumble dry.
Dry flat in shade.
Cool iron if necessary.
Dry cleanable (P).

For All Women’s Brands

(Measurements in centimetres)

Women’s Body Measurements
Measure	XS / 8	S / 10	M / 12	L / 14	XL / 16	2XL / 18
Bust	80–85	85–90	90–95	95–100	100–105	105–110
Waist	67–72	72–77	77–82	82–87	87–92	92–97
Hips	87–92	92–97	97–102	102–107	107–112	112–117

	XS	S	M	L	XL	2XL	3XL
AUS	8	10	12	14	16	18	20
USA	4	6	8	10	12	14	16
UK	8	10	12	14	16	18	20
Bust (cm)	87	92	97	102	107	112	115
Waist (cm)	69	74	79	84	89	94	99
Hip (cm)	95	100	105	110	115	120	125

Domestic Orders

Juicy Secrets uses Australia Post Satchels for all domestic orders:

$13.95 standard delivery
$16.95 express delivery
Signature required upon delivery

Click for full details on shipping.

At Juicy Secrets, we want you to enjoy your shopping experience with us. We understand that sometimes when purchasing online, you and your new garment may not be a perfect match. Our Returns Policy is designed to make returns as easy as possible for you and maintains your guarantees under the Australian Consumer Law (ACL).

Quality is really important to us, so prior to shipment we carefully inspect your order to ensure it meets your expectations. Garments we send are fitted with a temporary security ribbon, containing a tamper-evident security seal and unique serial number so you can be sure your new items haven't been previously worn and returned.

Before removing the security ribbon, please try on and thoroughly check your order to ensure you're happy. Once removed, returns cannot be accepted under any circumstances (unless we agree there’s a manufacture fault).

What items can I return?

We’ll happily refund the return of purchases for requests received within 7 days of delivery, if we’re satisfied after inspection that they:

have been pre-approved for return shipment via the online Returns process on our website,
retain the fitted security ribbon, tamper-free,
retain the manufacturer’s swing tags and accessories,
weren’t worn, washed, altered or contain stains or odours,
weren’t damaged/misused by you in any way (eg. not following washing/care instructions)

or

have a manufacture fault (that we deem is not normal “wear and tear” or a result of damage by you), within 30 days.

Please note, we can’t accept returns if goods do not meet the above conditions or are items that we’re unable to accept for hygiene reasons (unless there’s a major problem), including:

Earrings and Jewellery
Underwear and undergarments
Hats and Hair accessories
Cosmetics and fragrances
Swimwear
Hosiery

How long do I have to submit my return request?

within 7 days of delivery if you've changed your mind, chosen an incorrect size, the item is not as ordered/described or is damaged in transit.
within 30 days of delivery for claims of manufacture fault. Claims beyond 30 days will be reasonably considered, but more likely deemed as normal "wear and tear" as your time in possession progresses.

Please ensure your return items are then delivered to us within 7 days of approval to return.

Are there any charges for returns?

A $10 re-stocking fee per return item is applicable to returns only if you’ve:

chosen an incorrect size,
changed your mind, or
lodged the return claim for any other reason but upon return inspection that reason is rejected.

We will refund the re-stocking fee if you purchase an exchange item of equal or greater value by the time we receive your return and your refund is approved.

How do I return?

Enter your order number and email address on the Submit Online Return page and click "Find your Order."
Follow the screen instructions and select the items you want to return
If approved to return, you will get a confirmation email with shipping guidelines and you can ship your return. If your return claim is rejected, you will receive a notification email.

Please do NOT return items to us unless you complete this process and receive a Return Authorisation (RMA) from us, as we won't be able to process your return and it'll be rejected.
We recommend using Registered Post or courier for all return shipping so you can track your return.
You're responsible for the risk and cost of all return shipping if your return is due to change of mind or choosing an incorrect size.
You're responsible for the risk and cost of shipping back to you, any returns that we reject.

How soon will I get my refund?

Once your return is received and inspected, we'll send you an email to notify you that we've received your returned item. We'll also notify you of the approval or rejection of your return.

For approved returns, refunds (less any re-stocking fee applicable) will be applied to the original method of payment within 7 days of receipt of returned goods. Any shipping charges you paid on your initial order are non-refundable, unless we accept the reason for return was beyond your control.

Need more help?

Check out our FAQ's page here, or email us here with your full name and order number and we'll be pleased to assist you.

Submit Return Request

Updated: September 30, 2021.