JS Rewards Terms & Conditions - Definitions

Anniversary means 12 months from (a) a Member’s Join Date or (b) the date that Member changed tiers, whichever date is the later.

Effective Date states active date (i.e. 20 December, 2020);

Join Date the date a Member joins the Juicy Secrets Rewards Program.

Member individuals who sign up to the Juicy Secrets Rewards Program.

Member Emails emails that are sent from Juicy Secrets to a Member including emails about the individual’s membership, the Juicy Secrets Rewards Program, special offers, discounts, competitions and events.

Member Profile the personal details of the Member.

Member Terms & Conditions Terms & Conditions as found on this page, amended from time to time.

Juicy Secrets Juicy Secrets Pty Ltd [ABN 21 265 612 565] its related entities and its authorised representatives.

Juicy Secrets Rewards Card the membership card issued by Juicy Secrets to a Member or where no card is issued, the Member login allocated to the Member.

Juicy Secrets Rewards Program the Rewards program operated by Juicy Secrets providing Members with access to Rewards in accordance with these Member Terms and Conditions.

MOTO Order an online order placed on behalf of a Member by Juicy Secrets staff where a full priced item is not available in-store.

Rewards rewards or other benefits given to Members as a consequence of purchasing behaviours, incentives and/or promotions.

12 Month Spend Balance a Member’s net cumulative spend (i.e. after all discounts, returns etc. have been applied) on Valid Purchases in the previous 12 months. For example, a Member’s Spend Balance as at the period 1 April 2018 will be their cumulative spend on Valid Purchases during the period from 1 April 2017 to 23:59:59 on 31 March 2018. A Member’s 12 Month Spend is reviewed daily and any Valid Spend from transactions outside of this period will be removed. Valid Spend from transactions made in store is added to a Member’s 12 Month Spend on the day the transactions is made and Valid Spend from transactions made online or through MOTO is added to the Member’s 12 Month Spend Balance on the day the order is dispatched (not made).

Technical Issues the technical malfunction of any telephone network, connection or lines, computer online systems, servers, or providers, computer equipment, software, technical problems or traffic congestion on the internet or at any web site or intranet site.

Tier Spend Balance a Member’s net cumulative spend (i.e. after all discounts, returns etc have been applied) on Valid Purchases whilst they are a member of a tier. Valid Spend from transactions made in store is added to a Member’s Tier Balance on the day the transactions is made and Valid Spend from transactions made online or through MOTO is added to the Member’s Tier Balance on the day the order is dispatched (not made).

Valid Purchases all purchases except gift cards, delivery costs, tailoring services and selected merchandise which Juicy Secrets determines will not be eligible to earn Rewards. Any purchases which are returned will not constitute Valid Purchases.

Website refers to the Juicy Secrets website www.juicysecrets.com.au where details of the Juicy Secrets Rewards Program (including the most up to date Terms and Conditions) can be found and where Members can monitor their Member status and Member Profile.