Top - šŸ˜€Smile Italian Linen

Regular price $129.00 AUD Save $-129.00 AUD

Fits 8-14. Made in Italy. Italian Linen Front & Cotton Back.Ā 

XS S M L XL 2XL 3XL
AUS 8 10 12 14 16 18 20
USA 4 6 8 10 12 14 16
UK 8 10 12 14 16 18 20
Bust (cm) 87 92 97 102 107 112 115
Waist (cm) 69 74 79 84 89 94 99
Hip (cm) 95 100 105 110 115 120 125

Domestic Orders

Ā Juicy Secrets uses Australia Post Satchels for all domestic orders:

  • $13.95 standard delivery
  • $16.95 express delivery
  • Signature required upon delivery
International Orders

Ā We charge the following flat rates for international orders:

  • $AUD25 for standard delivery to New Zealand for orders under 2kg
  • $AUD30 standard delivery for international orders under 2kg to all other available destinations
  • $AUD60 standard delivery for international orders 2-5kg
  • $AUD60 expressĀ delivery forĀ international orders under 2kg
  • Customer responsible for any inbound taxes, duties and customs

Click for full details on shipping.

At Juicy Secrets, we wantĀ you to enjoy yourĀ shopping experience with us.Ā Ā We understand that sometimes when purchasing online, you and your new garment may not be a perfect match.Ā Ā  Our Returns Policy is designed to make returns as easy as possible for you and maintainsĀ your guarantees under the Australian Consumer Law (ACL). Ā Ā 

Ā 

Ā Quality is really important to us, so prior to shipment weĀ carefully inspect yourĀ order to ensure itĀ meets yourĀ expectations.Ā Garments we send areĀ fitted with a temporary security ribbon, containing a tamper-evident security seal and unique serial number so youĀ can beĀ sure your new items haven't been previously worn and returned.Ā Ā 

BeforeĀ removingĀ the security ribbon, please try on and thoroughlyĀ check yourĀ order to ensure you're happy.Ā Once removed, returns cannot be accepted under any circumstances (unless we agree thereā€™s a manufacture fault).

Ā 

What items can I return?

Weā€™ll happilyĀ refund the return of purchases for requests received within 7 days of delivery, if weā€™re satisfied after inspection that they:

  1. have been pre-approved for return shipment via the online Returns process on our website,
  2. retain the fitted security ribbon, tamper-free,
  3. retain the manufacturerā€™s swing tags and accessories,
  4. werenā€™t worn, washed, altered or contain stains or odours,
  5. werenā€™t damaged/misused by you in any way (eg. not following washing/care instructions)

or

  1. have a manufacture fault (that we deem is not normal ā€œwear and tearā€ or a result of damage by you), within 30 days.

Please note, we canā€™t accept returns if goods do not meet the above conditions or are items that weā€™re unable to accept for hygiene reasons (unless thereā€™s a major problem), including:

  • Earrings and JewelleryĀ 
  • Underwear and undergarmentsĀ 
  • Hats and Hair accessoriesĀ 
  • Cosmetics and fragrancesĀ 
  • SwimwearĀ 
  • HosieryĀ 

Ā 

How long do I have to submit my return request?

  • within 7 days of delivery if you've changed your mind, chosen an incorrect size, the item is not as ordered/describedĀ or is damaged in transit.
  • within 30 days of delivery for claims of manufacture fault.Ā  ClaimsĀ beyondĀ 30 daysĀ will be reasonably considered, but more likelyĀ deemed as normal "wear and tear" as your time in possession progresses.
Please ensure yourĀ return items are then delivered to us within 7 days of approval to return.Ā 

Ā 

Are there any charges for returns?

A $10 re-stocking fee per return item is applicable to returns only if youā€™ve:

  1. chosenĀ an incorrect size,
  2. changed your mind, or
  3. lodged the return claim for any other reasonĀ but upon return inspectionĀ that reason is rejected.

WeĀ willĀ refund the re-stocking fee if you purchase an exchange item of equal or greater value by the time we receive your return and your refund is approved.Ā Ā 

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Ā 

How do I return?

  1. Enter your order number and email addressĀ on the Submit Online ReturnĀ pageĀ and click "Find your Order."
  2. Follow the screen instructions and select the items you want to return
  3. If approved to return, you will get a confirmation email with shipping guidelines and you can ship your return.Ā  If your return claim is rejected, you will receive a notification email.
    • Please do NOT return items to usĀ unless you complete this process and receive a Return Authorisation (RMA) from us, as we won't be able to process your return and it'll be rejected.Ā 
    • We recommend using Registered Post or courier for all return shipping so you can track your return.Ā 
    • You're responsible for the risk and cost of all return shipping if your return is due to change of mind or choosingĀ an incorrect size.
    • You're responsible for the risk and cost of shipping back to you, any returns that we reject.Ā 

      Ā 

      Ā How soon will I get my refund?

      Once your return is received and inspected, we'll send you an email to notify you that we've received your returned item. We'll also notify you of the approval or rejection of your return. Ā 

      For approved returns, refunds (less any re-stocking fee applicable) will be applied to the original method of payment within 7 days of receipt of returned goods.Ā  Any shipping charges you paid on your initial order are non-refundable, unless we accept theĀ reason for return was beyond your control.

      Ā Need more help?

      Check out our FAQ's page here, or email us hereĀ with your full nameĀ and order number and we'll be pleased to assist you.

      Ā 

      Submit Return Request

      Ā 

      Updated: September 30, 2021.

      Top - šŸ˜€Smile Italian Linen
      Top - šŸ˜€Smile Italian Linen

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